White-label
Your brand on everything. Not just the report header.
The report, the bill, the WhatsApp message and the QR page a patient opens all carry your lab's name and letterhead. HealthFlow's name doesn't appear anywhere a patient can see it.
Key takeaways
- Reports and bills carry your lab's own letterhead from day one. Logo, address and signing-doctor details are set up once at onboarding, on every Diagnostics plan.
- A dedicated, lab-named WhatsApp number ships from Modern Lab (₹1,499/mo). Reports and bills sent over WhatsApp go out under your identity, never a shared HealthFlow sender.
- The QR verification page shows your lab's brand too. The page itself still opens through HealthFlow's own link, not a custom domain of your lab's.
- Nothing to design or maintain. Configure your identity once at onboarding and every report and message carries it automatically after that.
In short
Yes, HealthFlow is white-label lab software. Your logo, letterhead and signing-doctor details are configured once at onboarding, and from then on every report, bill, WhatsApp message and QR verification page carries your lab's identity automatically. Branded printed reports and bills are on every plan; the branded WhatsApp Business number that sends reports and bills under your own name is included from the Modern Lab plan (₹1,499/mo).
Set once, at onboarding
Every report and bill: your letterhead, automatically.
Your logo, address, registration details and signing doctor are set up once during onboarding. After that, every report we generate and every bill we print carries your lab's own identity automatically. No per-report design work, ever.
- Logo, letterhead and signing-doctor details configured once, at onboarding
- Every generated report and printed bill carries your brand automatically
- Included from the entry Small Lab plan, not held back for a higher tier
Modern Lab plan
Every WhatsApp message: sent from your own number, your name.
On the Modern Lab plan, we provision a dedicated WhatsApp Business number that displays your lab's name. Every report and bill you deliver over WhatsApp goes out from that number, never a shared HealthFlow sender.
- Dedicated WhatsApp Business number, provisioned at onboarding, showing your lab's name
- Included from the Modern Lab plan (₹1,499/mo), not the ₹399 entry tier
- Tracked sent → delivered → read, STOP honored automatically; WhatsApp only, no email/SMS
Namaste Ravi, your report from Lotus Path Labs is ready. View & verify: healthflow.in/r/8f2c
All the way through
Even the QR verification page carries your brand.
Every report includes a QR code that opens the authentic, locked copy at its own verification page. That page is branded to your lab too. A patient or referring doctor never lands on a page that says HealthFlow.
- QR on every report opens a locked, versioned copy under your lab's identity
- Outsourced-test PDFs are merged into your own branded report before that QR is generated
- Patient 360 history, referral payslips and statements all carry the same identity, end to end
Run a clinic too?
HealthFlow white-labels the clinic side the same way: prescriptions print on the doctor's own letterhead, and both sides share one patient record.
Questions
What exactly gets white-labelled?
Every report, every bill, every WhatsApp message and the QR verification page a patient opens. Your lab’s name, logo, letterhead and signing-doctor details appear throughout; HealthFlow’s name doesn’t appear anywhere a patient or referring doctor can see it.
Do I have to design or configure the branding myself?
No. Your logo, letterhead details and signing-doctor information are set up once, during onboarding. From that point on, every report we generate and every bill we print carries your identity automatically. There’s no per-report or per-message setup.
Is white-labelling included on every plan?
Branded, letterheaded reports and bills are there from the entry Small Lab plan. The full white-label suite adds a dedicated WhatsApp Business number that displays your lab’s name, so every WhatsApp report and bill goes out under your identity rather than a shared sender. That number is included from the Modern Lab plan (₹1,499/mo).
More lab features
- The full lab systemRegistration, catalogue, branded reports, payouts and a live dashboard.
- QR-verified reportsA scannable authenticity check on every report you release.
- WhatsApp report deliverySend from your lab's own branded number: sent, delivered, read.
- Lab billing softwareAudited discounts, sequential bill numbers, receivables aging.
See your own brand on a live report.
A 20-minute WhatsApp demo, with your lab's letterhead on the screen.
WhatsApp us for a demo