The product
Everything your clinic or lab runs on. In one system.
What usually takes ten logins and ten passwords: built as one, priced as one. Run the front desk, the lab, or both.
Billing
Billing without leaks
Pull up the patient by phone number, bill in seconds, and know that every rupee, discount and refund carries a name.
- Phone-first lookup: returning patients found before duplicates get created
- Every discount and refund audit-logged with the staff member's name; money stored as integer paise
- Split cash and online on one bill, with receivables aging so dues never go quiet
- Fiscal-year bill numbers (D-MER-26-000001) and a free-revisit window auto-detected at the counter
Smart reports
Reports that adapt. And prove themselves.
Reference ranges follow age and gender, flags set themselves, and a finalized report is a locked, versioned document anyone can verify.
- Age- and gender-aware ranges, automatic Low/Normal/High flags, derived values that self-calculate
- Finalized reports are versioned and locked: dual signatures, department bands, your letterhead
- Every printed and delivered copy carries a QR to the authentic report: the verification gateway
- Outsourced-test PDFs merge into your branded report; a print mode for physical letterheads
WhatsApp delivery
The report reaches the phone before the patient reaches the car park
The moment a report is finalized, the branded PDF goes out from your WhatsApp Business number, and you can see it was read.
- Every message tracked sent → delivered → read, per patient
- STOP opt-outs honoured automatically; resends rate-limited
- Tokenized report links, not loose PDFs floating around: every access is logged
We set up a dedicated WhatsApp Business number with your lab's name on it. Your personal WhatsApp is untouched.
Doctor payouts
Doctor payouts, settled in one run
Commissions accrue per test as you bill. Month-end is one worklist: review, pay, and every payee gets a payslip on WhatsApp.
- Per-test rules: percent or fixed, per doctor, per test
- Four payee types in one run; dual payout on outsourced tests settles the outside lab and the referrer from the same bill
- ₹0-commission floor: a comped order can never generate a payout
- WhatsApp payslips with a private statement link, plus Excel export for the accountant
Patient 360
One patient record. Every branch.
Search a name or phone number and get the whole story: every visit, every report, every rupee due, across all your branches.
- Global search by name or phone, across branches
- Full timeline: lab orders and clinic visits, interleaved
- Dues visible right on the record, not buried in a ledger
- Demographic edits change-logged: who changed what, when
Clinic OP
A clinic module that shares the ledger
Run the OP side on the same system: one queue, one patient number, one cash position. Enabled at onboarding, only if you need it.
- OP queue: waiting → in consultation → done
- Prescriptions print on the doctor's own pad
- Consultation validity window: free follow-ups auto-detected at the counter
- Same patient number as the lab; enabled per lab at onboarding
White-label
White-label that goes all the way down
Your logo, your colours, your WhatsApp number: on every report, bill, message and login screen. Patients see your lab, not ours.
- Your logo, colours and department bands on every report
- Messages from your own WhatsApp number; a branded login for your staff
- Per-branch pricing on the same catalogue
- Roles with no self-escalation: nobody grants themselves more access
Shown: our own centre's tenant. The branding, and the revenue, are theirs.
Admin & audit
A catalogue you control, an audit trail you can't edit
Test definitions, panels and prices are versioned. Every action lands in an append-only log the database itself enforces.
- Versioned test definitions and panels, with per-branch pricing
- Dual signatures on every finalized report: lab in-charge and consultant pathologist
- Append-only audit log, enforced by a DB trigger: even admins can't rewrite history
- Every report access logged; 2-year audit retention
Beyond the core
Heavier modules, arranged for you
Analyzer interfacing (HL7 · ASTM), a branded patient app, custom domains, recall reminders, campaign messaging and multi-branch rollouts are arranged per practice on request. Tell us what you run and we'll scope it honestly.